Privacy Policy

Miles Money ("we", "us", "our") is a mobile application developed and operated in the United Kingdom. We are committed to protecting the personal information of everyone who uses our app and this website. This Privacy Policy explains what data we collect, why we collect it, and how we use it, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you use Miles Money or sign up to our waitlist, we may collect:

• Email address — when you join our waitlist or contact us
• Name — if you provide it via our contact form
• Message content — if you contact us via our contact form
• Device and usage data — basic analytics such as page visits and device type, collected anonymously

We do not collect financial data, bank details, or payment information through this website.

• To send you a one-time launch notification if you joined our waitlist
• To respond to your enquiries submitted via the contact form
• To improve our website and understand how people find us
• To comply with our legal obligations

We will never sell, rent, or share your personal data with third parties for marketing purposes.

We process your personal data on the following legal bases under UK GDPR:

• Consent — when you voluntarily submit your email address to join our waitlist
• Legitimate interests — to respond to contact form enquiries and improve our service
• Legal obligation — where required by applicable law

We retain your email address on our waitlist until you unsubscribe or request deletion. Contact form messages are retained for up to 12 months. We do not retain data longer than necessary for the purpose it was collected.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us via the Contact page.

This website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings at any time.

We may use trusted third-party services to operate our waitlist and website analytics. These services are bound by their own privacy policies and are compliant with UK GDPR. We do not share personally identifiable information with any third party beyond what is strictly necessary to operate these services.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the Contact page.